2017/06/29: 【AICS-Net】【Trouble】【resolved】6/29 Communication network for Internet will be unavailable

We announce that the following issue is currently being investigated.
Now, this issue was resolved.

Date and Time: Thursday, June 29th, 2017
1. 11:25:30-11:25:33
2. 11:28:58-11:29:32
3. 11:30:02-11:31:20
4. 11:39:19-11:39:30
Range of influence: Internet(SINET connection) 10G line
Status: Resolved
Cause: under investigation
Impact: The following communications were temporary lost in the above time.
– Connection to Internet(SINET)
– Connection to the other RIKEN Institutes
(Including Air100, IP phone and TV meeting)
– Connection to AICS Tokyo Office and IIB
(Including TV meeting)
*except for “K” , HPCI shared storage
However, DNS name resolution could not be done.

We are sorry for the inconvenience and thank you for your cooperation.